Recent Water Damage Posts

Water Damage Should Be Cleaned By Professionals

11/30/2021 (Permalink)

When water damage threatens your home, you need to act fast. Pools of water can hide in your home in hidden areas. Some common places for water damage to occur include: 

  • Ceilings 
  • Walls 
  • Floors 
  • Attic's 
  • Roofs 

If you find water damage here are a few steps you can follow: 

  1. If you can, locate the problem area 
  1. Take any necessary steps to prevent any further damage. You may need to soak up standing water on the floor with towels, unplug leaky appliances, or shut off your homes water supply 
  1. Call SERVPRO of Kempsville/Military Circle at 757-479-4447. We are available 24/7, and 365 days a year to help you with all your emergency needs. Dont hesitate to call

There is always the right way of calling SERVPRO of Kempsville/Military Circle, we are the professionals that can help 24/7. We make it seem "Like it never even happened." 

With any leak it's the water you don't see that causes the most damage

11/24/2021 (Permalink)

Water You Cant See Water damage does not get better with time, it gets worse with time.

Any water damage in your facility is bad. 

There is no such thing as a small disaster. Especially when the water you don't see contains bacteria. Water damage can affect the value of your property. Before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property.  

SERVPRO of Kempsville/Military Circle understands how disruptive unseen water damage can be for your business. For this reason, SERVPRO of Kempsville/Military Circle offers 24-hour emergency response. 

Before you risk further damaging the value of your home or business by attempting to clean up the mess, call SERVPRO of Kempsville/Military Circle! 

Trained and equipped to quickly dry and protect your facility and contents.. 

A mop and common cleaning products may not be enough for serious water instructions. SERVPRO of Kempsville/Military Circle is trained to safely clean and restore your property, utilizing the following procedures: 

  • Identify the source/type of water. 
  • Measure temperate and humidity for drying analysis. 
  • Survey the extent of damage and inspect the premises. 
  • Perform emergency water extraction. 
  • Apply necessary treatments. 
  • Utilize drying equipment and monitor drying.  

Give SERVPRO of Kempsville/Military Circle a call at 757-249-4447. We are available 24/7, and 365 days a year!

What Steps Should I Take After A Sewage Notice?

11/22/2021 (Permalink)

Sewage Backup Sewage back up is important to take care of as soon as possible. Stay off the area, Treat it as if it is contaminated. Don't let it get to the vents.

Sewage backups and black water intrusions are more than nasty, smelly deposits. These damages also introduce harmful microorganisms into a structure. SERVPRO of Kempsville/Military Circle removes the sewage, contaminants, and moisture, disinfecting as we clean. SERVPRO of Kempsville/Military Circle helps ensure the structure is properly cleaned, disinfected, and deodorized. 

But what steps do you take once the backup starts?

If you have a sewer backup, you need to act quickly. For slow drains, do not use liquid drain cleaners. These products may not clear the drain, especially if a physical blockage comes from a damaged drain line or tree roots. Additionally, the chemical drain treatment could cause further damage to the pipes.

For severe backups that send waste into your home, you need to shut off any water going into the drains. Also, turn off electricity if the wastewater gets near electrical outlets. Turning off the electricity to your home is always the safest choice, but if you know the correct breaker or fuse to turn off, you can shut off power to the flooded parts of your house only.

You cannot use the sinks, tubs, toilets, showers or water appliances in your home. Each time you use these, the excess water must flow away from your home through the drainage system. If you have not gotten your plumbing fixed, the water will back up into your home. 

Our technicians are trained to safely and effectively clean up biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Clean, Grey, and Black Water Damage

11/22/2021 (Permalink)

Difference in water color The proper cleanup and safety procedures associated with the different type of water contamination for that reason, call the professional.

When water damage occurs there can be different types of water. To start there are three different types of water. Clean water, greywater and black water. Knowing the difference can help when trying to remove water damage. 

“Clean” water is free of contaminants and is not the type to pose an immediate threat to your health, much like its name infers. This water can come from:

Broken water lines

Malfunctioning appliances

Toilet holding tanks

Snow melt and rainwater

Cleanup will be the easiest for damage from this type of water damage since there are fewer microbes living in the water. But after a 48-hour period and contact with the surfaces of buildings, clean water can change to category two, which is gray water. 

“Gray” water is where water damage cleanup and restoration can become a bit more complicated. It may pose a health risk due to chemical or biological contamination. That slight contamination in gray water means that it will have to be properly and thoroughly treated before safe consumption.

Gray water is a product of dishwashers, aquariums, showers, etc. Also, the 48-hour exposure time applies here as well, with gray water turning into black water if not treated.

“Black” water presents a hazard and is the most serious of the three classifications because it is considered highly contaminated by harmful chemicals and biological matter. This includes floodwaters containing soil and all sewage waters.

Sewage carries with it contamination caused by microbes, including bacteria, protozoans, molds, fungi and more—many of these can be harmful to humans.

Diseases that can be transmitted by black water are:




Gastroenteritis-type illness

When dealing with water damage you want to leave it up to the professionals when trying to get it cleaned up. Here at SERVPRO of Kempsville/Military Circle were always ready to help as were open 24/7 and 365 days a year. 

Flood Damage

10/13/2021 (Permalink)

Flooding in neighborhood Call for help after storm damage. Call for a professional.

This week it looks all gloomy and rainy no matter what area you live in the United States there is no way of moving around a flood. Here are a few tips when a flood may occur. 

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

If a flood does occur in your area you can always call SERVPRO of Kempsville/Military Circle as we will gladly help. We are open 24/7, and 365 days a year. 

Flash Flood Warnings

7/2/2021 (Permalink)

Ready 24/7 Give us a call at 7574794447

Did you get the notification of a flash flood warning this morning?

We did! We were prepared for any water job that may come in. 

So much rain was needed as it was so hot here lately! 

But, how does it effect you?

Many people call about leaks in their home or business.

When SERVPRO gets the call we get our crew out fast! Why? Because the more time we take getting out to you the more money you spend as more damage is being done. Who doesnt want to save money?

Not only can we help you during business hours but also after hours we always have crew on call to help you in ANY emergency. Were open 24/7, 365 days a week so as soon as you call we got you covered.

You can always contact SERVPRO of Kempsville/Military Circle at 757-479-4447. Were always here to help! 

Biohazard Cleanup

8/10/2020 (Permalink)

Biohazard Cleanup BioHazard can be dangerous, call SERVPRO.

At SERVPRO of Kempsville/Military Circle, our crews and technicians are trained to deal with every level of filth you can imagine. That ranges from mold in the basement, to sewage backups in the bathroom, and even to crime scene clean-ups.

Oh Yes, our crews have seen and smelled it all. This is why when our customers call with any kind of biohazard disaster, they know they’re getting experienced and trained technicians who know exactly what they’re dealing with.

It’s often we find our customers in these situations not knowing exactly what to do. Thankfully we have the experience and equipment to help! If you find yourself in a biohazard situation, it’s important to call the professionals who have the proper personal protective equipment (PPE) and industry grade product to clean up the mess.

SERVPRO of Kempsville/Military Circle has all the equipment and expertise needed to handle any and all kinds of biohazard clean-ups!